Fire Restoration Process Part II

3/10/2017 (Permalink)

SERVPRO fire and water restoration team of Houston, Texas, Katy, Texas, and Cypress, Texas

Fire Restoration Part II

After cleaning the floors, we now must determine the perfect way to deodorize the property. We always use a mix of SERVPRO masking agents and disinfecting agents. So, we have foggers that kill the smell with a mix of both agents. We have an ozone machine that blows O3 into the building and kills all smell. That usually takes 3 days and you can’t have anything living in the building while that is going on. After that we use some type of SERVPRO made masking agent (basically an air freshener).

While we are deodorizing the building we also are cleaning the contents. Content cleaning and restoring is a big part of the fire restoration process. If a piece of furniture or an article of clothing is restorable we are going to restore it. This not only returns a piece of property that might have sentimental value but it also makes the job cheaper which is good for both the property owner and the insurance agent. Our job is to make sure that everyone involved is happy with our work. Content cleaning is usually done off site because cleaning the content on the property can either cause secondary damage or spread damage to un affected parts of the property. If you take an ashy piece of furniture to a clean carpet, then that carpet will be dirty now. It is basic decorum to not make a mess.

Once we have restored all the property and have properly deodorized the building we can now return the contents to the building. Luckily, we know where everything goes because our content storing process is picture based. So, we just look at the pictures and put it back just as we got it.

After we return everything we make sure the property owner is happy with the work we did and then we make sure that the insurance agent knows that we appreciated them using us (SERVPRO of Katy Cypress). Then we leave the site and let the property owner get back to their life. “Like it never even happened.”

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-