Storm Part II

3/13/2017 (Permalink)

Houston, Texas floods and we were fast with our Storm Response

Storm Part II

Once we show up to their property we do what we would do during a water damage job. We do a walk-through of the property with the client. The client shows us (SERVPRO of Katy Cypress) what is wrong with their property. They show us what happened and where the origin of the water damage happened. If it was a pipe burst or if it was a flood we will know soon enough. We take a moisture meter or a moisture detector and check to see what is affected with moisture and what is still dry. After we have determined whether they need us we then get all of the proper paperwork filled out to get the job started.

If the water is a CAT I then we can dry everything in place. If the water is CAT II or higher than the required work is different. This water is dirty. So, all porous materials must be removed. This includes things such as but not limited to carpets, drywall, insulation, rugs, drapes, blankets, and anything that can absorb water.

After we remove porous materials we see if other materials need to be removed. For instance, if the water is dirty and it is trapped under vinyl or wood flooring usually we must remove it. This is always a bummer because the homeowner or property owner always thinks that it is dry because to the naked eye it is dry. The only thing that says it is wet is the moister meter. We can determine exactly how wet it is. Also, we know that we have to remove the flooring if the moisture is trapped under there because if we do not then mold will grow afterwards. Then you must remove it anyways and also deal with mold growth.

After all porous materials are gone we now must deal with determining how many air movers are necessary and how much dehumidification is necessary. We use laser measurements and a software to tell us exactly how much we need. After we figure out how much dehumidification and air moving is necessary we then bring in the equipment and place it to be as efficient as possible.

We then come back periodically to check the equipment. We have a drying point that we are aiming for. We do moister meter checks throughout the house and let the equipment sit until the house or property is dry.

After we have reached the drying point then we get all the proper signatures and remove the equipment. Now you house is ready for a rebuild and dry as it was before the mess!

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-