Helping those Affected by Hurricane Helene

10/4/2024 (Permalink)

SERVPRO Team Wilson remains resolute in its mission...

To make it “Like it never even happened.” Whether it’s one home or an entire neighborhood, we are here to restore, recover, and rebuild together.

As Hurricane Helene swept through coastal regions, it left behind a trail of devastation. In response, SERVPRO® teams from across the country mobilized to offer immediate relief and restoration to those affected. From severe flooding to structural damage, the impact of the hurricane has been extensive, and for many, the journey to recovery is just beginning. SERVPRO is honored to stand alongside those affected, providing both practical assistance and a beacon of hope in the face of such hardship.

SERVPRO Team Wilson has been deployed to the most heavily impacted areas. Our team is working tirelessly to assist homeowners, business owners, and community organizations in the aftermath of Hurricane Helene. Their primary focus is on ensuring safety, mitigating further damage, and commencing the crucial process of cleanup and rebuilding. Whether it’s water extraction, drying, mold remediation, or structural repairs, our teams are prepared to tackle every challenge with unwavering dedication.

For many in the affected areas, the scale of the devastation can feel overwhelming, but the presence of SERVPRO brings a sense of reassurance. Our commitment to restoring homes, businesses, and community spaces goes beyond mere obligation—it’s a promise to help these communities emerge even stronger than before. From the initial assessment to the final stages of restoration, SERVPRO is there every step of the way, ensuring that normalcy can return as swiftly as possible.

In addition to physical repairs, SERVPRO teams are providing emotional support to residents who are enduring one of the most trying times of their lives. We recognize the toll that disasters like Hurricane Helene can take, and we are steadfast in our dedication to delivering compassionate, dependable service.

Safeguarding Your Home Against Tornado Damage: How SERVPRO Can Help with Water Damage Restoration

5/9/2024 (Permalink)

Tornadoes are one of nature's most destructive forces, capable of causing extensive damage to homes and businesses in mere moments. While we can't control the weather, there are steps we can take to minimize the risk of tornado damage and mitigate its aftermath, particularly when it comes to water damage. As a leading provider of storm damage restoration services, SERVPRO understands the importance of preparedness and swift action in the face of disaster. 

1. Understanding the Risk: Before taking any preventive measures, you must understand the risks posed by tornadoes in your area. Check local weather forecasts regularly, and familiarize yourself with tornado warning signs and emergency procedures. Being prepared can significantly reduce the impact of severe storms on your property.
2. Fortifying Your Home: Strengthening your home's structural integrity is key to minimizing tornado damage. Consider investing in storm shutters or impact-resistant windows to protect against high winds and flying debris. Reinforce your roof and garage doors, and secure outdoor furniture and equipment to prevent them from becoming projectiles during a storm.
3. Maintaining Proper Drainage: Water damage often accompanies tornadoes, particularly in areas prone to flooding. Ensure that your property has adequate drainage systems in place to divert excess water away from your home or business. Clean gutters and downspouts regularly to prevent blockages, and consider installing French drains or sump pumps for additional protection.
4. Partnering with SERVPRO: Tornado damage can still occur despite our best efforts. In the event of water damage caused by severe storms, SERVPRO is here to help. Our trained technicians specialize in water damage restoration, utilizing advanced equipment and techniques to quickly and efficiently mitigate the effects of flooding and moisture intrusion. From water extraction and drying to mold remediation and reconstruction, we offer comprehensive services to restore your property to its preloss condition.

How to Evaluate Your Home After a Storm

8/31/2023 (Permalink)

After a hurricane has passed, it is important to carefully evaluate your home for damage. This can be a daunting task, but it is important to be thorough in order to prevent further damage and ensure the safety of your home and family. Here are some things to look for: 

• Loose power lines and gas leaks. These are the most dangerous hazards, so it is important to stay away from them and call a professional to repair them immediately.
• Structural damage. Look for cracks in the foundation, walls, or roof. If you see any damage, it is important to have a structural engineer inspect your home to determine if it is safe to occupy.
• Water damage. This can be caused by flooding or wind-driven rain. Look for water stains on walls and ceilings, as well as wet carpets and furniture. If you see any water damage, it is important to dry it out as soon as possible to prevent mold growth.
• Damage to windows and doors. Wind can cause windows and doors to break, which can allow water and pests to enter your home. Make sure to repair any damage to your windows and doors to keep your home safe.
• Damage to the exterior of your home. Look for loose siding, missing shingles, or damage to your gutters and downspouts. These repairs can help to prevent further damage to your home during future storms.

• Take pictures of all of the damage, both inside and out. This will help you document the damage and make it easier to file an insurance claim.
• Be sure to get estimates from several contractors before making any repairs. This will help you get the best price for the work.
• Do not try to repair any damage yourself if you are not qualified. This could make the damage worse and could void your insurance coverage.

Water Damage and Residential Gutters

9/20/2022 (Permalink)

Lately, we have seen so much rain in the region which means the gutters on your home could potentially cause water damage! Heavy downpours fall straight into your home’s gutter system, making functional gutters essential to preventing costly water damage. When a home’s gutters are blocked, rainwater is unable to drain. As a result, the excess water travels down the siding and often finds its way inside. As moisture infiltrates the interior, what begins as a steady trickle eventually leads to substantial damage. Over time, water stains on the walls and ceiling are visible. As temperatures warm, the threat of toxic black mold growth is inevitable. The proven method to prevent water damage from gutters is to clean them at least twice annually, in Spring and Autumn. A Spring gutter cleaning removes the accumulated debris from winter and eliminates the threat of blockage. This ensures your gutters are functioning properly and will increase their overall longevity. Here are 5 Tips you can check out to make sure your home gutters are keeping you from having water damage: Regularly Clean Out Your Gutters

• Homeowners should regularly clean their gutters every few months to ensure rainwater can flow freely. Effectively cleaning your gutters means getting on a ladder and using a gutter trowel to scoop the leaves and debris out of the gutters. Once all the debris is out, use a hose to flush the gutters and test the water flow. If you do not feel comfortable getting on a ladder to clean your gutters, there are many companies that offer gutter cleaning services.

• In addition to cleaning your gutters, you should inspect your downspouts for clogs. When your downspouts are clogged with leaves, dirt, and other debris, the water has no place to go, which results in water backing up and spilling over the sides during rainstorms. If you can’t see into your downspouts, you can use a garden hose with a pressure nozzle to test the flow and clear out any clogs.

• Regularly walk around your home and visually inspect your gutters. Do you see any signs of rust or corrosion? Are your gutters dropping? Do you see any cracks? If you see small cracks, holes, or gaps, you may be able to seal the leaks with a gutter seal. If the damage appears to be extensive, or if your gutters are falling away from your home, you may have to call a gutter repair company to add gutter brackets and replace severely damaged sections.

• Gutters guards can help minimize the need to clean your gutters. These devices fit over or inside your gutters and are designed to prevent leaves, twigs, and other items from falling into your gutters. With gutter guards installed, all you have to do is brush the leaves and debris off the guards. There is no need to scoop and rinse the inside of the gutter.

• Many downspouts only contain splash blocks, which catch and funnel the water a couple of feet from your home. These devices can be displaced by heavy flows of water, which means if you do not regularly check your splash blocks and reposition them, water could pool around your foundation and/or enter your crawlspace. Instead of using the standard splash block, consider installing downspout extensions. These are flexible tubes that can be attached to your existing downspouts and placed so that the water flows away from your home and its foundation.

Contaminated Water Categories

9/20/2022 (Permalink)

Flooding can have a devastating impact on your commercial property or residence 

Different Types of Contaminated Water Categories

How to Keep Rain Water out of your Houston, TX Home

8/30/2022 (Permalink)

Here are 10 things you should do to keep rainwater out of your Houston, TX home. 

1. Increase Grade: The ground around your home should be sloped away from your property to divert water. It's a very simple process, borrow dirt from three feet away from the structure, and toss it against the side of the structure creating a slope.
2. Clean Rain Gutters: You should clean your gutters annually. A clogged gutter can send rainwater running down the exterior wall, which can result in water entering the interior walls. 
3. Divert Down Spouts: At the local hardware store, you can purchase a black plastic corrugated hose that fits around the base of the downspout. This hose carries water away from the structure, preventing water from seeping into the foundation.
4. Roof Maintenance: You should have your roof inspected every 5 years. Your roof is the first line of defense, with one tear in a rubber membrane or cracks in a tin roof, or a compromise in the plywood structure of the roof can be disastrous for the interior of your structure.
5. Window Repairs: Proper window installation and maintenance is very important. Modern windows are fitted with well drains to help guide water outside of the house. Improper caulking can be disastrous by sending water into the structure instead of draining it away.
6. Sweep Away Debris: During spring and fall especially, you should sweep outdoor surfaces weekly. Sweep patios and door well to prevent debris from clogging exterior drains. 
7. Expand Exterior Drains: By expanding the surface area of exterior drains decreases the likelihood of clogging the drain.
8. Construct a Swale Ditch: Constructing a ditch and filling it with landscaping rock can help divert water away from the structure, especially for yards that are extremely flat.
9. Exterior French Drain: For structures on a slope, an exterior French drain, including a subterranean ditch with a black perforated corrugated hose, can be used to divert surface water away from the structure.
10. Install a Sump Pump: When all else fails, installing a sump pump may be the solution. You will need to dig a well through the basement or slab of structure. The well may be up to 7 or 10 feet deep. As the water table increases, a sump pump activates and transports water away from the structure.  

Tornadoes in the Houston Area

8/24/2022 (Permalink)

Did you know 1,200 tornadoes hit the US each year?

During a Tornado

Do Not Wait for an Adjuster

6/13/2022 (Permalink)

When storms hit the Houston, TX area, you might be thinking, "should I wait for an adjuster"? Our team has put together a few reasons not to wait before documenting the damage and taking steps to limit the extent of secondary damage to your home. 1. Documentation Is All You Need to File a Claim: An insurance adjuster does not need to witness damage firsthand to process a claim, but you do need to document the damage. Take extensive dated photographic or video evidence. Keep records of possessions, as well as their condition and value, and locate receipts for high-value items if possible. Footage and itemized records should be enough to prove your home and possessions sustained the damage you claim. 2. Adjusters Are Likely To Be Backlogged: Depending on the extent of a flood or storm and how many homes and businesses were affected, it may take adjusters a while to follow up on your flood insurance claims. It is better to document and immediately take steps to mitigate damage to keep conditions in your home from worsening. As a matter of fact, your insurance may not provide as much of a payout if you cannot prove you did everything in your power to limit damage in a timely manner. 3. Secondary Damage Can Start In Hours: The longer water damage sits, the more likely it is that building materials and contents will need to be replaced rather than restored. Mold damage can start to emerge within only 24 to 48 hours following a flood. You should take steps to eliminate the presence of water and moisture in your home as soon as possible.

Protecting Your Property From Hail Damage

5/17/2022 (Permalink)

What Exactly is Hail?

How Does Hail Damage Your Roof?

Repair Hail Damage with SERVPRO of Cypress

Our Disaster Response Team Is Ready To Handle Your Storm Damage

4/19/2022 (Permalink)

Storm season is well underway in our region of South Texas and our teams have stayed active in serving our communities following the aftermath of heavy winds, rain, hail, and even tornado watches and warnings. 

While the meteorologists can predict what will be the cause of storms, it’s hard to determine what the effects will look like once the winds have settled, the sirens go silent, and all that’s left is the debris and damage.

At SERVPRO of Cypress, we’ve witnessed firsthand the magnitude of damage these storms have caused. They wreak havoc on homes, businesses, schools, hospitals, and whatever structure stands in their way.

Though we have absolutely no control over when, where, or what will be affected, we stand firm in the fact that we are “Ready for whatever happens” whenever it happens. 

Our Disaster Response Team is complete with experienced project managers that travel at a moment’s notice to site locations of large-scale storm events, making us “Faster to any size disaster.” Backed by one of the largest Emergency Response Teams in the country, we are uniquely equipped and positioned to take on even the largest restoration project; whether in South Texas or beyond. Our fleet of cars, trucks, vans, and yes — even 18-wheelers — are fully stocked with the resources needed to respond to disasters of any scale, anywhere. 

Whatever this storm season looks like, it is no match for the force that is our Disaster Recovery Team. 

What to do before a thunderstorm!

3/9/2022 (Permalink)

Thunderstorms can be dangerous and not taken for granted. Every thunderstorm produces lightning and other hazardous weather conditions, which can include tornadoes, strong winds, hail, and flash flooding.

In Houston, TX we tend to get a mix of heavy rain and dry thunderstorms. Below are great tips from the READY to help prepare you for what to do before, during, and after a thunderstorm.

What to do before a thunderstorm

• To begin preparing, you should build an emergency kit and make a family communications plan.
• Remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.
• Postpone outdoor activities.
• Secure outdoor objects that could blow away or cause damage.
• Get inside a home, building, or hard-top automobile (not a convertible). Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.
• Remember, rubber-soled shoes and rubber tires provide NO protection from lightning. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.
• Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades, or curtains.
• Unplug any electronic equipment well before the storm arrives.
• Lightning Risk Reduction When Outdoors

SERVPRO of Cypress urges each and every one of you to PREPARE before a thunderstorm comes. And whenever they do come, SERVPRO of Cypress will be here to help.

Flood Damage Caused by Malfunctioning Garbage Disposal in Katy, Texas

12/29/2021 (Permalink)

Improperly used garbage disposal units can clog and flood your kitchen. Call SERVPRO after this occurs to help prevent any subsequent mold!

SERVPRO Technicians Have Dealt with Damage From Many Types of Appliances

Almost everyone has done it – crammed things into that obnoxious garbage disposal. Some people tend to think that garbage disposals can gobble up anything you can throw in them, when in reality, they can only handle light food residue. Garbage disposals are not built for large chunks of food like many homeowners hope. Heavy food buildup can exhaust the disposal blades or even send whole pieces of food into your drainage system, which clogs it down the pipelines and could create flood damage in your home. If this happens to you, you will need professional help right away, like our team at SERVPRO. 

If you know how to properly take care of your garbage disposal in your Texas home, you can avoid flood damage from clogging up your disposal and pipelines. Below, you will find tips for keeping your garbage disposal healthy. 

Grease – Never drain grease, even with hot water, down your drains, especially one which is connected to your garbage disposal. This is the most common misconception of homeowners when it comes to drains. Hot water will only cause the grease to run and clog further down your pipes. 

Potatoes – Peel your potatoes over a garbage can instead of your garbage disposal. You will otherwise be making mashed potatoes in your drain. 

Grains – Not every food group can go down the drain, especially grains. Bread will expand when it gets wet, which in turn will cause clogs to form. 

Large or Foreign Objects – Things like plastic forks, bones, leaves and most other like things should not go down the drain of your disposal. 

Cold Water and Dish Soap – Run the cold water and use dish soap while running your disposal for a few minutes every week. This will clean the blades, stop rust, and allow your disposal to last longer. 

When catastrophe does strike, and your garbage disposal causes flooding in your home, it is essential that you get in touch with our technicians at SERVPRO right away. The longer the damage is allowed to sit, the more damage you will have to deal with and pay for. Plus, mold can begin to grow after just a day or two. 

SERVPRO of Katy/Cypress/Champions/1960 has someone ready to take your call whenever you need us, day or night. Therefore, don’t hesitate to call us at (281) 469-2957 right away when your garbage disposal causes flooding in your home.

Quick Action Cleanup and Mitigation Response, Even in the midst of a Storm

10/22/2021 (Permalink)

Property disaster events might be unpredictable, but our SERVPRO response and rapid cleanup and restoration service is reliable.

When you are dealing with fire, smoke, storm, flood or another type of property disaster, immediate action is crucial.

That’s why SERVPRO of is here to help. Our crews are ready to respond to your property emergency 24/7, 365 days a year. Yes, even at 2AM our highly trained staff and state-of-the-art equipment will respond to your building fire or facility flood. When you make the call, our staff is READY to take immediate action to help preserve as much of your property as possible and help to avoid additional damage and cleanup costs.

SERVPRO is a trusted leader in the property disaster recovery and restoration business, our on-call 24/7 emergency response teams are highly trained and experienced with all types of property disaster losses including fire, smoke, water, sewage, flood and storm damage. Our restoration professionals near you have 30 years of experience providing high-quality commercial and residential property disaster restoration and reconstruction services to local communities every day.

Emergency Response Property Disaster Restoration Services

SERVPRO is committed to making the cleanup, restoration and rebuild process for our customers organized, efficient and successful, after a frustrating and confusing property disaster event. Whether your home or building sustained damages from a storm, flood, fire or water disaster, you’ll have trusted and compassionate professionals by your side. We will work with you to survey the extent of the property damage, develop a plan for cleanup, restoration and reconstruction.

Disaster restoration and repair is best left to professionals. Our SERVPRO professionals are skilled with the complexities of removing water and the water extraction, drying, dehumidifying, disinfecting and removal equipment required to complete your home or commercial building cleanup and repair properly. Our expert team has the experience, certifications, and equipment to complete any size restoration and rebuild project quickly, correctly, and affordably.

Some of our property restoration services include:

• Water Removal and Extraction: This important and often first step in the process involves us removing and extracting standing water from all areas of your property. Our SERVPRO technicians utilize industrial grade equipment to move large volumes quickly and efficiently to minimize long term hazards and damage.
• Property Drying: After the bulk of the water is removed hazardous levels of moisture can still exist in fibrous structural and aesthetic components in your home or business building. We utilize specialized equipment to pull moisture from the air to create an environment suitable for drying of these important pieces and may also attempt to speed the drying process with heat.
• Cleanup and Debris Removal: After water and moisture have been removed and dried it’s important to conduct thorough cleaning of the affected area to prevent future health hazards. Flooding from rivers and sewers can pose exceptional risks to health and welfare due to the silt and bacteria they carry. Our team will remove damaged items that are beyond repair.
• Soot and Smoke Mitigation: SERVPRO’s full-spectrum cleanup and restoration capabilities have many benefits when it comes to fire and smoke damage restoration. We often use air scrubbers to create negative air pressure to force contaminants through HEPA filters before exhausting to the outdoors. Air quality is improved, including the clearing of any fumes from cleaners or solvents used to remove protein-based soot from kitchen fires.

Our team provides professional and prompt emergency restoration services for all commercial businesses and homeowners. SERVPRO’s building services gives our location a unique opportunity to streamline the entire property restoration and recovery process, while mitigating challenges and providing quick and seamless professional service from start to finish.

If disaster strikes, call SERVPRO of Katy, Cypress and SERVPRO of Champions and 1960.

3 Things To Do Before a Flood Hits

8/18/2021 (Permalink)

Are you covered by insurance in the event of a flood?

3 Things To Do Before a Flood Hits in Katy

During the storm season, business owners in Katy need to consider the risk of flooding. If the winds and rain pick up too much, it's possible that rivers, oceans, or sewer lines could overflow, making their way into the property. Proprietors, should this happen, would have a lot to deal with including a ruined structure and lost valuables. While no one can control nature, people can adopt preventative measures to ward off the catastrophic effects of unexpected events. It's best to understand and know what to do before the water rises.

1. Review Your Policy

Are you covered for flood damage? Many people have a hurricane or water clause; however, it doesn't always cover a flood. Therefore, it's best to spend some time now ensuring that your policy has everything you need. Locate the paperwork, have a copy with you at all times and be aware of your agent's procedures. The following are a few questions to which you should know the answers:

• Who do you call?
• How do claims work?
• What is your deductible?
• Do you have property loss?
  
  

2. Secure the Structure

Minimize the impact of flooding by taking precautions early. This includes moving items to higher ground, keeping them safe and dry. Locate someplace in your building, either a second story or stacking boxes. Anything of major value should be shifted for protection. Gather documents or contracts that you can't afford to lose. Floodwater is contaminated. You won't have immediate access to them. It might be best to backup files on a server or cloud, so you can access them elsewhere. Finally, establish an external barrier with sandbags.

3. Understand Restoration

If storm damage happens, it's important to seek immediate assistance. The black water contains microbes that could further ruin the premises and is not acceptable for personal repair. Rather than waiting to find someone when it happens, do some research ahead of time, locating a reputable water restoration company in Katy.
Protect your establishment from flooding. Have phone numbers and paperwork handy and safeguard the structure as much as possible.

If you have any questions or are ever in need of emergency restoration services, SERVPRO of Katy/Cypress/Champions/1960 is available to take care of your needs 24/7.

Maintaining a Sump Pump

7/27/2021 (Permalink)

A sump pump will be ready to protect your property from water damage

How To Maintain a Sump Pump

Regardless of whether you live in an area that is susceptible to floods, it is beneficial to consider having a sump pump in your home in Cypress, TX. An exceptionally heavy rainstorm, rapidly melting snow, or a broken pipe could all be the cause of a flood in your basement that can more easily be managed with the proper equipment. Once you have your pump, there are several tasks that you should undertake regularly in order to keep it properly maintained.

Clear Obstructions

The discharge pipe and vent hole, pit, and intake screen are all points that are vulnerable to obstructions. Proper pump maintenance means checking for dirt and debris that could be preventing proper drainage, eliminating anything that is blocking the screen, and clearing things that prevent the float component from functioning. You can conduct periodic tests by pouring water into the basin. The pump should activate and drain the water. Regular maintenance of your sump pump ensures that it is ready for an emergency.

Maintain a Safe Connection

Pumps are usually run off of an electrical source, so make sure that yours is plugged into the correct type of outlet (ground fault circuit interrupter or GFCI). You should also check the cord once in a while, especially if you have any history of rodents in your basement that could damage the cord.

Replace Backup Power

Your pump probably has a backup power source. Test the battery at least annually and replace it every couple of years. The backup power source is your last line of defense in the face of a flood, so if it's been sitting unused for a lot of years, there's a good chance it won't work when you need it to. If that happens and your basement does flood, call an emergency mitigation company to evaluate for safety before you start to clean up.
A sump pump will always be at the ready to protect your home from water damage if it is maintained properly.

What You Need to Know About Storm Damage and Flooding

5/26/2021 (Permalink)

When a storm is on its way, remember that no matter what happens, SERVPRO has seen it all and is ready to help if disaster strikes!

When storm damage or flooding occurs, you need professionals helping with repairs and remediation of your property. There are many different elements that go into residential or commercial property restoration, so be sure to contact a local professional who deals specifically with storm damage remediation or water damage restoration.

Whether you are dealing with flooding, roof damage, hail damage, ice damage, or even roof leaks, you need professional remediation technicians. SERVPRO technicians will come to your home or business with flood pumps and specialized tools that get rid of floodwater safely and efficiently.

When it comes to storm or flood damage in Texas, knowing about the different types of damage may help you when it comes time to call your insurance agent and conduct repairs on your property. Many insurance companies categorize storm and flood damage as two separate types of damage under your policy.

Here's what you want to know:

What Is Storm Damage?

Storm damage is considered to be any damage caused by nature. Damages in this category may include:

• Wind damage
• Hail damage
• Flooding caused by rain
• Broken gutters
• Fallen tree limbs

What Is Flood Damage?

Flood damage is often considered to be a separate category from damage caused by a storm. Floodwater can be caused by a number of factors not related to nature. These include:

• Broken or leaking pipes
• Water from fire suppression effort
• Water from irrigation systems
• Sewer overflow

What Should I Do If My Property Is Damaged?

If your home or business has suffered damage, it's best to begin the restoration process quickly in order to prevent further issues. Your insurance company may recommend boarding over the damaged area. It will be necessary to thoroughly dry the affected zones and inspect for mold growth or structural damages. Your policy might provide coverage for repair costs.

Why Should I Contact a Restoration Professional?

Different types of damage require different repair methods. Hiring a damage restoration service is your best option. Professionals have the tools and knowledge needed to deal with a variety of damages, including flooding, storm-related property destruction, and any potential mold problems that could result from water damage.

Professional restoration efforts involve a lot more than just using a water pump. Storm Damage can leave behind a lot of problems once the storm has passed and flooding can cause rapid mold growth, compromising the integrity of your building. Whether you are looking for water restoration due to a broken pipe or you need roof repair done after a storm has brought hail, you should contact a local restoration service such as SERVPRO.

You want to protect your residential or commercial property. Understanding the difference between flood and storm damage can help when it comes time to talk to your insurance company and begin repairs. If you have any questions, we can help you navigate the restoration process.

Give us a call at (281) 890-7192.

SERVPRO of Katy/Cypress/Champions/1960 is ready to respond immediately to any disaster. We are prepared to bring the expertise and equipment necessary to get your property back in great shape. 

Moisture Removal and Dehumidification Are Vital to Reduce Water Damage

5/5/2021 (Permalink)

A Burst Pipe in a Carson City Building Means Significant Water Damage--Contact SERVPRO for Removal

Your offices in Carson City can suffer slow leaks anywhere there are water pipes. These can split open and release hundreds of gallons of water during the night, or slowly leak water from loosened joints.
 
Property owners in Katy, Texas must maintain a building's safety at a certain level, and commercial water damage can make this extremely difficult. SERVPRO technicians adhere to protocols established by the IICRC and OSHA. These methods effectively restore both commercial and residential properties to their preloss condition and prevent additional damage from occurring. When extensive damage already exists, we can mitigate this as soon as we remove any existing water and future water can no longer gain entry.
 
Water can damage partitions by dry-rotting fibers or allow microbial infestations to thrive. Floor coverings can slowly become damaged by slowly leaking pipes while broken ones can soak them almost instantly. While we can often rescue the carpet itself, the padding's fate depends on several factors. Its age, density, and composition, as well as the amount of time it remained exposed to invasive water, can affect our ability to save it from destruction. We advise our customers on their specific situation as soon as possible. Tiled and industrial-grade vinyl floorings can reduce the immediate effects of water flooding.
 
Sensitive documents can also become tinged with a moldy scent. Conditions of high humidity can change the feel of paper. Ink also becomes affected and becomes illegible in places when water damage takes place. Other media can become stuck together when their protective coatings fail under situations involving high moisture environments. These problems make mitigation of water damage crucial for your building's occupants' businesses.
 
Office furniture and equipment, depending on their position to the water's source, might also suffer severe damage. We can dry and clean furniture, keeping it functional. Equipment with electronics often fares well after one of our licensed partners or yours examine them and discusses any necessary repairs or special handling. A small group of technicians can place desks, display cases, or other furnishings on blocks, so no stains develop.
 
Getting your office building dry again requires a concerted effort at eliminating the water at its source, removing damaged materials, drying out the environment and contents, and preventing secondary water damage effects. Dehumidification and restoring normal RH levels are crucial to mitigating damages.

SERVPRO of Katy/Cypress/Champions/1960 wants to help you keep your tenants satisfied by getting things back under control as quickly as possible. Call us at our 24-hour service number, (281) 469-2957, whenever you need our assistance.

How Does a Pack-Out Work After a Property Disaster?

4/8/2021 (Permalink)

Our pack-ins are tailored to original records so that your space looks "Like it never even happened."

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning after storm damage, SERVPRO Franchise Professionals can conduct an organized, efficient pack-out of the affected area. Pack-out will provide several benefits such as a quicker remodeling process and protection of your items from potential damage.

By itemizing, recording, and relocating your contents to a secure location, the pack-out will provide several benefits, including:

• A quicker remodeling process.
• Protecting items from potential damage.
• Provide extensive restoration to contents.
• Protecting contents from further on-site damage.

The pack-out process usually consists of six steps:

1. Video and photograph the job site.
2. Perform an initial scope & job estimate.
3. Electronically inventory items.
4. Pack, tag, inventory, and sort clean and claim items.
5. Move to a warehouse, clean, deodorize, and repack.
6. Claim list suggestions from the customer.
7. Pack-in: Move items back to the customer's property after remodel.

When restoration is completed, SERVPRO will work with you to coordinate the move-in/pack-in according to your needs. Our pack-ins are tailored to original records so that your space looks "Like it never even happened."

Keep in mind:

• After the initial inspection, we will let you know whether or not an item can be restored.  You will find that most items can be brought to preloss condition. All contents will be inspected and any pre-existing damage will be documented before being packed out and restored. Our electronic documentation helps to estimate the losses and facilitates the filing of your insurance claim.
• When the transportation begins, items will be loaded and secured in a covered box truck using pads and the appropriate packing protocols.
• Small items will be individually wrapped in paper, boxed, labeled, and inventoried. This includes kitchen utensils, dishes, pots, storage containers, etc.
• Large items like upholstery and wooden furniture will be carefully inspected, often using high-intensity light to detect all damages that existed before the disaster.
• In some cases, affected items are cleaned in place to prevent acidic residues from causing any further damage.
• If an item does not require packing out, it will be secured and protected while structural repairs are made to the property.
• The restoration process is constantly monitored and you will be informed of the status of your claim before the items are ready to be sent back to your property.
• You will receive a copy of every inventory sheet with noted preexisting damage.

SERVPRO processes and returns contents as quickly and conveniently as possible while caring for your items as if they were our own. Contact SERVPRO of Katy/Cypress/Champions/1960 after a disaster to make sure you are getting the best care!

SERVPRO Storm Teams help clean up Texas homes after historic winter storm

3/10/2021 (Permalink)

"The people are so appreciative and excited to see some help." -Mongan

Over 146 SERVPRO Storm Teams from around the nation dispatched to the Houston area alone to help clean up the damage left in the wake of the historic winter storms. Hundreds more came to surrounding cities and states through our large loss provider program to respond to the incredible amount of damage that occurred within the freezing storm week.

Two weeks after the unprecedented winter storms, Texans are still recovering from the damage. After the ice melted, residents across the affected states faced a new problem: frozen pipes bursting, sending water through the ceiling, into the walls, and beneath the floors.

“It’s unreal what we’re seeing out here, the number of people that were impacted,” Quinn Mongan, owner and president of SERVPRO out of Roanoke and Salem, said.

He and a team of six left for Austin, Texas last week to help people get the water out of their homes.

“We’re usually out by seven in the morning and we’re in by 8-8:30 at night just taking care of as many as we can,” he explained over a Zoom call from his hotel room. (2021 WDBJ.com)

Crews can typically knock out two projects a day, but they’re facing some unique challenges.

“All the hot water heaters are in the attic.”

This means when the pipes burst, the damage extends to the whole house.

“We’re seeing homes that have had five and six pipe breaks,” he said.

But even so, sometimes the water still isn’t visible from the outside.

“And that’s where we use our tools to find it. Then we’re removing property, materials out that are water-damaged beyond repair and then we set up our dehumidifiers and set up a drying environment.”

Not only is the damage inside the homes a lot, but there are also many homes still on the waitlist to get help.

“I’ve already talked to a SERVPRO team that rotates people out every 14 days and they plan to be here for two months or more,” he said.

Mongan and his team, however, will only be in Texas another week. He said it’s humbling to help people who have lost so much.

“They’re devastated. No one’s ever lived through this, especially this area that’s never had that bad of a cold event,” Mongan said. “But the people are just so appreciative and they make you feel welcome. And they’re just so excited to see some help.”

The team plans to leave Texas Friday, March 12, after serving three weeks.

Mongan gave a shout-out to all his team members who joined him in Texas, and those who held down the fort at home.

(Interview Credit WDBJ.com)

No matter what happens within our community and beyond, SERVPRO is always Here to Help.

Removing Odors from Floods May Require SERVPRO's Expertise and Equipment

2/12/2021 (Permalink)

Post Flooding Odors in Your Carson City Home? Call SERVPRO

Physical damage from a storm is simple to spot. The clean-up processes are labor-intensive and require heavy equipment. Trying to remove other damage such as the odors left behind from floodwaters is often just as difficult.

When it comes to flooding from severe storms in Katy/Cypress/Champions/1960, time compounds the problem. If a house or apartment has suffered structural damage, then it may be several days before the owners or a SERVPRO restoration team can even enter.

Once we do enter and ensure a safe work environment, team members track down the source of the damage as best as possible. Since there are multiple potential sources throughout the structure, the likelihood is that there are many odors as well. To combat them all, we use the multiple methods approach, which pairs different types of deodorants depending on what is needed.

Masking agents are time-release beads that cover unpleasant odors with a pleasant smell while other agents absorb or otherwise neutralize them.

Absorption and filtration agents use activated charcoal to absorb the sources of the odor; specifically, the humidity, moisture, and oils.

Pairing agents are dispersed using a ULV fogger to combine with odor particles in the air. This combination then falls to a surface where a team member cleans and removes it.

Disinfectants and sanitizers serve a double purpose. They are sprayed onto bacteria and fungi to stop further growth while also neutralizing the odor.

An electrically generated deodorizer is ozone gas. The gas is used to chemically pair with odor particles that have had time to penetrate deeply into furniture, other property, and the structure itself.

Each method is effective individually, but none of them work on every odor source. By applying multiple methods, our restoration team recovers almost any property.

There are unprecedented freezing temperatures throughout Texas this weekend. Be careful on icy roads, and if you have damage from a previous storm or want to get a jump on the next one; contact us here at SERVPRO of Katy/Cypress/Champions/1960. We are here to help, so call today at (281) 469-2957 to get started.

Ways You Can Prepare for Winter Storms

12/23/2020 (Permalink)

Planning and preparing ahead of time can prevent unwanted winter storm disasters.

Unfortunately, property owners don’t get to choose when a storm moves into the area — but we can be ready for when it does. SERVPRO specializes in fast, affordable, and efficient storm damage restoration services. Below, we've compiled a few tips to help reduce and prevent severe storm damage from impacting your property.

3 Ways to Minimize the Need for Storm Damage Restoration Services

1. Regularly Inspect Your Roof

Checking whether any shingles have blown off of your roof or if there are any minor leaks and repairing such problems immediately will help you avoid serious structural damages when extreme weather sets in. If you find your home has suffered extensive storm damage, it may be necessary to invest in the services of a water damage restoration professional like the experts from SERVPRO due to rain leaking through the roof.

2. Trim Dead Wood

No matter what time of the year, hard winds or heavy rain can easily snap dead limbs, branches, or trees surrounding your home and cause storm damages. The professional technicians from SERVPRO recommend regularly trimming dead wood and branches on your property. Doing so will help keep you safe and minimize storm damage to your home should a storm set in.

3. Consider Storm Windows

One way to help minimize the need for storm damage restoration is by investing in high-quality storm windows or hurricane shutters. These investments will help prevent leaks and other storm damage by protecting the glass of your windows and adding an extra layer to protect against wind and rain.

For more tips on how to avoid the need for costly storm damage restoration services, contact the professionals from SERVPRO of Katy/Cypress/Champions/1960 at (281) 469-2957. 

Make Sure You Are Prepared to Weather Any Storm This Hurricane Season

8/20/2020 (Permalink)

The peak threat for the Texas coast during Hurricane Season is from August through September.

Texas is currently in hurricane season, and the greater Houston area hasn't had the best luck in the past years when it comes to storm readiness and flooding from hurricanes. Although we've experienced Hurricane Harvey three years ago, this doesn't mean that we are protected from the next hurricane.

According to www.weather.gov, the peak threat for the Texas coast is from August through September.

SERVPRO of Katy/Cypress/Champions/1960 wants to help you be better informed for the hurricane season. Hazards can include inland flooding, tornadoes and destructive winds, and storm surges. 

Here are 5 things to know. 

1. Storm surge is defined as a large amount of water generated by a storm’s wind. It is one of the leading causes of hurricane-related deaths in the USA. These surges can cause a massive amount of destruction along the coast and can travel miles inland.
2. Flooding from heavy rain is the second highest cause of death from tropical cyclones. This can be destructive depending on the number of days rain persists after the storm has passed.
3. Winds from a hurricane can be dangerous due to signs, outdoor furniture, or other materials that typically live outside.
4. Tornadoes can accompany hurricanes making landfall. These tornadoes typically occur in rain bands well away from the center of the storm.
5. Waves contain rip currents which can cause damage to structures along the coastline.

Stay safe this hurricane season and follow this link for more information: 

https://www.weather.gov/media/crp/Hurricane_Guide_Final_English.pdf

Natural disaster restoration and Cleanup

6/9/2020 (Permalink)

Cleaning up your home can be a big job, after a hurricane, flood or other natural disaster. cleanup quickly with in 24 to 48 hours if possible. Opening doors windows and using fans will help to dry wet areas. Take steps to protect yourself and loved ones during your cleanup and follow safety tips. Storm cleanup is different from regular and even heavy duty cleaning. There are health hazards and other issues that go beyond normal cleaning that requires specialty products, tools and wearing the right safety gear. After a large storm and flooding belongings can be a total loss, after the storm has passed. Asses the damage safely and wait until day light and avoid danger especially if the power is out. Be careful and know what steps to take, when a disaster strikes and call SERVPRO of Katy Cypress or SERVPRO of Champions 1960, for assistance .

Hurricane season 2020

6/4/2020 (Permalink)

Hurricane season is here. Also, the third named tropical storm of the Atlantic hurricane season 2020, Cristobal. Heavy rainfall and flooding is expected for southern Mexico, where the storm is located. It is hard to predict the path of a tropical storm, therefore, difficult to manage an adequate evacuation of an area. Here at SERVPRO of Katy Cypress and SERVPRO of Champions 1960, our technicians are ready and well prepared  for this time of the year with plenty of supplies and the equipment they will need to handle all repairs and damage from a storm, to residential as well for commercial. When preparing for a tropical storm or hurricane, take basic steps quickly to ensure your safety. Everyone that lives along the coast should monitor the latest forecasts closely when a storm is headed your way, and be safe. 

Cleanup after a natural Disaster

6/2/2020 (Permalink)

Everyone knows that any major storm can leave your home with damages. From thunderstorms, hurricanes and tornadoes. Structures like fencing, siding and roofs can be left with a variety of problems that will need repair. Heavy rain fall from a storm can cause serious damage to your home or business. Take safety steps to protect your self and your love ones during cleanup after a natural disaster strikes and follow safety cleanup tips. Here at SERVPRO of Katy Cypress and SERVPRO of Champions 1960, our trained technicians can help cleanup your home or business from storm damage. Our technicians have all the necessary equipment and supplies needed to start cleanup and start to dry your home or business after a storm strikes. For question or concerns call SERVPRO  

Storm season

6/1/2020 (Permalink)

June 1st is the official start of hurricane season thru November 30th. now is the best time to plan and prepare for weather emergencies. SERVPRO of Katy Cypress storm teams are ready and well prepared with all necessary equipment and supplies, they will need. Hurricane can cause damage and heavy rain fall, high winds and flooding. Major storms can cause major damages and can be severe for a home owner to deal with. Be prepared and ready for what can happen if a storm strikes near your area. Tropical storms is a hazard that brings heavy rain fall and flooding. When a tropical storm enters the coastal area  warning are issued for the coastal area. It is hard to predict the path of a tropical storm, therefore it's difficult to manage an adequate of an area . Get ready and prepare and stay safe.

Thunder Storm Damage

9/9/2019 (Permalink)

Thunder storm is also known as an electrical storm or a lightning storm. Thunderstorms form when air cools as it rises, and water vapor condenses and forms cumulus clouds and condensation occurs, heat energy is released and helps the thunderstorm grow. Two of the most important ingredients for thunderstorm formation are instability, unstable air and moisture. Every thunderstorm is dangerous despite their small size. SERVPRO of Champions/1960 professionals know how dangerous and the damages a thunderstorm can cause, and have helped several home owners with repairs, from the strong wind, hail and tornadoes. While thunderstorm won’t hurt you, lightning will. So it’s important to pay attention when you hear thunder. Thunderstorms can happen anywhere and every thunderstorm has lightning, the lightning can strike people and is very dangerous

Hurricane Season

9/9/2019 (Permalink)

Hurricane is a large rotating storm with high winds that form over warm waters in tropical areas. Hurricanes have at least 74 miles per hour winds, and an area of low air pressure in the center called the eye. Hurricanes season starts on June 1^st and ends on November 30^th each year. Take steps to protect yourself and your love ones during your restoration and clean up, after a hurricane, flood or other natural disasters. Monitor you radio or television for emergency information. Call SERVPRO of Katy/ Cypress, because cleaning up after a hurricane can be big job and can require especial equipment and tools used by professionals at SERVPRO, for big task after a hurricane or other natural disaster and call our 24/7 emergency services for questions or concerns

When a Storm Hits land

9/9/2019 (Permalink)

When your home or business has water damage it is imperative to act quickly to prevent mold growth, mold can occur in as little as 24 hours. Storms, wind and hail are the most common water damage. Storms can turn your home from a safe haven to a disaster area over night. Property damage caused by severe storm or a natural disaster can be devastating to your family or business. Damages can also include the landscape, dead branches, leaves and even whole trees can be scattered by the strong winds all over the land. SERVPRO of Katy/Cypress has all the skills, tools and equipment to handle any storm disaster. No matter how extensive or how minimal the storm damage was. call SERVPRO, experts in storm damage repairs

Damage Caused by Storms

7/15/2019 (Permalink)

Storm damage caused by powerful hurricanes can cause severe property damage and flooding. These types of storms can be frightening and safety has to be your first priority. Most of the members in these communities learned that back in 2009 when Hurricane Ike hit. If they didn't learn then, they certainly learned when Hurricane Harvey came to town in 2017. Both of these storms caused millions of dollars in damages.  Damage from hurricane winds and storm surges with heavy rains impose costs on private entities, such as households and businesses. This is what SERVPRO of Katy/Cypress is here for. Commercial and residential restoration is what we do best. We urge all the members of this community to be safe this storm season and make sure to prepare the best they can. For any question or concerns, please contact SERVPRO of Katy/Cypress. We are here waiting to help you. 

Damages Caused by Thunderstorms

6/10/2019 (Permalink)

Many people would say hurricanes, and tornadoes are much for dangerous than a thunderstorm. Unfortunately what they say isn't true. Under the right conditions, rainfall from thunderstorms can cause flash flooding which kills more people each year than hurricanes, tornadoes or lightning. What exactly is a thunderstorm? A thunderstorm is a normal rain shower with the addition of thunder, and since thunder comes from lightning, all thunderstorms have lightning. Thunderstorms have caused millions of dollars in damages just with the basics like rain and lighting. Thunderstorms have caused power outages that have lasted weeks at a time. Here at SERVPRO of Katy/Cypress we take these matters very seriously and always have a protective eye on such storm moving in on our community. For any damages related to thunderstorms please contact SERVPRO of Katy/Cypress for their expert opinion. 

Tornadoes and the Damage They Cause

6/7/2019 (Permalink)

Thanks to pop culture movies and television shows, people are terrified of tornadoes. On average, 800 tornadoes hit the United States every year. They kill 80 people and injure 1,500 more on average. The most violent tornadoes have wind speeds up to 250 mph and leave a damage path up to 50 miles long. Tornadoes or twisters rarely hit southern Texas. Unfortunately north Texas can get hit pretty frequently. Tornadoes are created when cool winds from the north collide with he warm winds of the south. This is why it primarily happens to the states that reside the middle of the map, also know as "Tornado Ally". The official areas of Tornado Alley are not clearly defined, but its core extends from northern Texas, Oklahoma, Kansas, Nebraska, into South Dakota.  

Hurricane Prep 2019

6/4/2019 (Permalink)

If any town fully understands the importance of preparing for a hurricane, it is definitely Houston, Texas. From tropical storms that cause large amounts of flooding, to a hurricane that comes into Galveston and knocks out power for weeks at a time. We have seen it all. After surviving hurricane Harvey, most of the people in the city were prepared, and still got hit hard. These are questions that one should always ask themselves in the event of a hurricane. If the storm arrives while you are at work or school, how will you find each other? After setting up a plan to find your family and friends, its important to know things like what will you do if water, gas, electricity or phone services are shut off? During Hurricane Ike back in 2009, the greater area of Houston lost power for weeks on end. Cells towers where temporary down. These are things that we all must think about going forward. We here at SERVPRO of Katy/Cypress know what's important. We also know when the storm is over, how to get your home or business back to greatness again. Foe any questions or concerns, please contact the staff of SERVPRO of Katy/Cypress.

Remembering Hurricane Harvey

9/11/2018 (Permalink)

Hurricane Harvey has been the strongest hurricane to hit  Texas in more than 50 years and has caused an estimated $180 billion in damages. It will require years to make a full recovery along the Gulf coast. Hurricane Harvey dumped feet of rain water over the course of several days in the Houston and Beaumont areas in August 2017. Harvey made land fall on August 26th near Rockport Texas as a category 4 storm. It circled back out to the coast and made a second land fall August 27th near Copano Bay, and slowly moved towards the Houston area. Harvey than moved back to the Gulf of Mexico and again made land fall on August 30th, just west of Cameron Louisiana. Hurricane Harvey killed 77 people and  displaced more than one million people. Here at SERVPRO of Katy/Cypress our storm team is available to help 24/7.

Remembering Hurricane Harvey II

9/11/2018 (Permalink)

Hurricane Harvey and it’s damages, were mostly from flooding in the Houston and Beaumont areas. SERVPRO of Katy/Cypress's storm team were busy taking calls and making appointments to help people in need as a result of the storm. Cedar Bayou in the Houston area set a record with 51.88 inches of water. The damages of the homes were estimated around $200,000 - $300,000 for a mile stretch of the Gulf coast. Declarations of disaster for Texas and Louisiana were issued by FEMA, that covered 41 Texas counties and some in Louisiana. There was a 89 billion dollars relief bill for Hurricane Harvey that was also passed by congress in February. Hurricane Harvey struck the coast of Texas one year ago destroying homes and entire streets while turning lives upside down. Hurricane Harvey caused more damages than any other natural disaster in U.S history. Hurricane season starts June 1st and ends November 30th. SERVPRO of Katy/Cypress are well prepared when or if it happens again. 

A Tropical Storm

9/11/2018 (Permalink)

A tropical storm is a hazard that brings heavy rainfall, strong winds, and damages associated with flooding. Tropical storms usually form between 5 to 30 latitude and move westward to easterly winds. When a tropical storm enters the Gulf of Mexico, warnings are issued for the coastal areas. SERVPRO of Katy/Cypress are always prepared for such things. It's hard to predict the path of a tropical storm and therefore difficult to manage an adequate evacuation of an area. Tropical storms are given names in alphabetical order and alternate between male and female. This makes storms easier to identify. when preparing for a tropical storm take basic steps quickly to ensure your safety. SERVPRO of Katy/Cypress can and will handle all damages associated with tropical storms, residential as well as commercial. 

Flooding

7/18/2018 (Permalink)

Flooding is a common disaster that causes millions of dollars worth of damage every year, especially during the hurricane season. Although no homes can be completely protected against flooding,  you can reduce the damages in the event of a flood. Learn the flood levels. This helps you know how high flood waters can rise in your area. Take necessary actions based on current information. Repair leaky roofs and check for cracks in the foundation, to prevent water damage and mold growth. Also protect the electrical in your home by raising the wiring sockets, circuit breakers and switches, at least 1 foot above your home flood level. Elevate the water heaters, air condition units. To prevent  sewage from backing up into your home , install interior back flow valves. Storms can lead to severe flooding. Be prepared and call SERVPRO of Katy/Cypress, the professionals in restoration. 

Remembering a Hurricane's Aftermath

6/12/2018 (Permalink)

Hurricane are cyclonic with sustained winds of 74 mph or greater. These destructive storms can produce heavy rains, high winds, and flooding when they make land fall. Storms can form anywhere in the Atlantic Ocean, Caribbean sea, or Gulf of Mexico. While hurricanes typically form from June 1st-November 31st, here at SERVPRO of Katy/Cypress, our staff are well prepared for this time of year. We take calls 24/7 in the event of an emergency. Hurricanes are a major threat to the Houston-Galveston region. Depending on the severity of the hurricane, it may become necessary to evacuate portions of  Houston/Galveston area. Houston/Galveston council will work closely with the state and local jurisdiction to aid in planning of evacuations. Understanding what to look for, what you should do before, during and after a hurricane will make you more ready to deal with their effect. We urge our community to contact SERVPRO of Katy/Cypress for any questions or concerns. We would be happy to help support the people in the community, and insure that our community helps each other get through a Harvey like event. 

Twisters

6/12/2018 (Permalink)

It's no secret that tornadoes are one of nature's most violent events. Although nothing can be done to prevent tornadoes, there are actions property owners can take to protect their businesses and homes to prevent costly property damage. The average yearly cost of property damage in the U.S. done by tornadoes is 1.1 billion. SERVPRO of Katy/Cypress takes precautions year round for the unexpected weather changes and are ready and on stand by 24/7. The months when tornadoes are most common are April thru August depending on the state. In the U.S. on average there are over 1000 tornadoes that touch down every year. That number goes up every year due to unseasonably warm weather. Know the signs, and prepare your home and family in an event of one suddenly. 

Thunderstorms

6/12/2018 (Permalink)

A thunderstorm is a rain shower when thunder is present. If you can hear thunder, that also means there is lightning. Weather is hard to predict, especially when it comes to thunderstorms. When a thunderstorm hits, there is no safe place outdoors. Head inside and stay away from appliances that conduct electricity incase lightening hits the dwelling. Thunder storms develop when warm humid air near the ground receives an initial push.

SERVPRO of Katy/Cypress has received several calls of house fires that were started by lightning during a thunderstorm. If you are out in the elements, find a safer terrain as soon as you hear thunder. Do not wait until the storm hit. Avoid peaks, ridges, and higher grounds. Thunderstorms can cause a lot of damage, including lightning strikes, wind gust, hail, heavy rain, etc. Stay indoors, be safe and avoid being stuck out in the storm. 

When it freezes

3/1/2018 (Permalink)

In Houston, Texas in last few months, we have had unusual weather. One day its gorgeous, then two days later its below freezing. Things begin to happen when weather patterns like this happens. Things such as wood expanding as the humidity decreases, moisture decreases, and the wood shrinks. This relationship is referred to as Equilibrium Moisture Content or (EMC), and can be accurately predicted. 

These kind of situations do occur and happen regularly. Another thing that happens is pipes bursting. The excess water in the pipes freezes and expanding causing the pipe, most of the time to bust open and cause water to spread. It can happen inside the dwelling and outside as well. These job types are a regular for us at SERVPRO of Katy/Cypress and SERVPRO of Champions/1960.

Some tips we give out can decrease your chances of this happening to you. To keep outdoor plumbing fixtures from freezing, disconnect and store any garden hoses. Then, shut off the water to your outdoor faucets, drain the lines, and insulate the hose bibs. We also ask our community to do such things as a precaution when you know the temperature is expected to drop below 32 degrees. Its like the old motto, "always protect the three P's. Pets, Pipes, and Plants."  

Hurricane Harvey

9/25/2017 (Permalink)

We provided storm response for flood damage, water damage, and later mold remediation in the greater Houston Area for Hurricane Harvey

Hurricane Harvey

              As Houstonians, we are used to hurricanes. We group up in them. There is a pattern that every hurricane has. First it starts with the news. Every time I watch the news talk about a hurricane it starts with speculation and belief that the reporter is exaggerating. Then as the hurricane gets closer and the reporter hasn’t changed his story, other than saying that the hurricane is getting bigger and still going to hit us, survival mode starts to kick in. You go to the store to get supplies and notice that everyone else has had the same idea as you! The water isle is almost none existent and the grocery store is a mad house. Finally, you get what you need to wait out the hurricane and get out of the mad house.

Hurricane Harvey Part II

9/25/2017 (Permalink)

We provided Hurricane Harvey storm response for flood damage, water damage, and mold remediation/mitigation in the greater Houston area

Hurricane Harvey Part II

 Now comes preparation. Stock the fridge. Fill the bath tub. Bunker down and wait. As the hurricane hits you almost are mesmerized with a mix of fear and awe as the rain pours down on your city. I always think of the scene from Forrest Gump when they are in Vietnam and it won’t stop raining. The next step is different for a lot of people. For some it was grab you best belongings and leave before the hurricane. For some it was bunker down but now you are being evacuated. For some it was just a little bit of water in the house and you grab things off the floor and move them to higher ground. For some of us we were truly lucky and did not get water in the house. Now it is time to wait for the water to recede. Usually this happens in a couple of days but for this storm it took a couple of weeks. It was unlike anything I have ever seen. Now it’s time to roll your sleeves up and get to work.

Hurricane Harvey Part III

9/25/2017 (Permalink)

We provided Hurricane Harvey storm response for flood damage, water damage, and mold remediation/mitigation in the greater Houston area

Hurricane Harvey Part III

Everyone was out there helping people. We had so many volunteers that people were getting turned away. Food and water being handed out. The beauty of a disaster is in the recovery. It truly was a sight to see. Everyone said this was a Houston thing. While Houston is a beautiful city I have been on a lot of storms because SERVPRO of Katy Cypress and Champions 1960 is a disaster recovery storm response team. This is a people thing. Everywhere I have been for storms I see cities destroyed. People’s lives in ruin. Somehow, every time, I see the entire community come together and help. Restore. Rebuild. It is like the idea of coal to diamond. Sometimes some pressure can make something bad turn into a beautiful thing. People are good. People are beautiful.

Tornadoes Part I

6/19/2017 (Permalink)

Storm damage restoration will be needed after this tornado

Todays topic of the day is going to be tornadoes and how to prepare for them. There are few tips that may help you survive if you ever find yourself face to face with one. Tornadoes are very unpredictable and can accrue during anytime of the day or night.

Tornadoes are nature’s most violent storms. Spawned from powerful thunderstorms, tornadoes can cause fatalities and devastate a neighborhood, in seconds. A tornado appears as a rotating, funnel-shaped cloud that extends from a thunderstorm to the ground with whirling winds that can reach 300 miles per hour. Damage paths can be in excess of one mile wide and 50 miles long. Every state is at some risk from this hazard. Some tornadoes are clearly visible, while rain or nearby low-hanging clouds obscure others. Occasionally, tornadoes develop so rapidly that little, if any, advance warning is possible. Before a tornado hits, the wind may die down and the air may become very still.

Tornadoes Part II

6/19/2017 (Permalink)

storm damage restoration will be needed after this tornado

A cloud of debris can mark the location of a tornado even if a funnel is not visible. Tornadoes generally occur near the trailing edge of a thunderstorm. It is not uncommon to see clear, sunlit skies behind a tornado.

To begin preparing, you should build an emergency kit and make a family communications plan. Listen to NOAA Weather Radio or to commercial radio or television newscasts for the latest information. In any emergency, always listen to the instructions given by local emergency management officials. Be alert to changing weather conditions. Look for approaching storms. Look for the following danger signs:

o   Dark, often greenish sky

o   Large hail

o   A large, dark, low-lying cloud (particularly if rotating)

o   Loud roar, similar to a freight train.

o   If you see approaching storms or any of the danger signs, be prepared to take shelter immediately

Tornadoes Part III

6/19/2017 (Permalink)

Storm response will be needed after this tornado

Extreme windstorms in many parts of the country pose a serious threat to buildings and their occupants. Your residence may be built "to code" but that does not mean it can withstand winds from extreme events such as tornadoes and major hurricanes. The purpose of a safe room or a wind shelter is to provide a space where you and your family can seek refuge that provides a high level of protection. You can build a safe room in one of several places in your home.

These are some fun facts and safety tips that might help you and your family prepare and survive a catastrophic weather system such as a tornado. Remember, being prepared is the best way to fight any unknown event. Lets be safe out there, Ladies and Gentleman.

Houston Storm

3/20/2017 (Permalink)

Houston dealing with flood waters

Houston Storm

            Last year in late April we had a huge flood that affected all of Houston, Texas. We had streets and highways underwater as well as many neighborhoods and commercial buildings. We lost 5 people and it affected hundreds of thousands of homes. Traveling was a nightmare and working was hard. As a restoration company, we were extremely busy. We took over 950 jobs in within days and handled every single job. As a SERVPRO franchise we have the feel of a small business and the power of a giant company. We took care of our own and had the man power of hundreds of other franchises all over the nation. We had almost unlimited resources to help everyone. Some interesting statistics for the storm are that there was over 240 billion gallons of water that fell on our beautiful city of Houston, Texas.

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Houston Storm Part II

3/20/2017 (Permalink)

Houston dealing with flood waters

Houston Storm Part II

Over twelve hundred rescues occurred over high water. This flood was literally a record high for Houston. Thousands of homes flooded. Over 120,000 homes were without power for days. Over 3000 square miles were affected by this flood water. To put that into perspective that’s two Rhode Islands. This flood was not even a hurricane and it was something that broke records.

            As a restoration company, we had to deal with this on our work place and on our home front. To start we had our own office flood. Something that Chris, the owner of the franchise, was not expecting to happen on his first year as an owner! Also, some of our own homes received flood water. Luckily, we knew someone in the restoration business to take care of it. Dealing with flood water is never fun but when it comes to storm response we, SERVPRO of Katy Cypress and Champions 1960, consider ourselves the best in the business. We hope it never happens to you but if you ever have a need for a quick storm response please give us a call and let us show you what we are about.

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Storm

3/13/2017 (Permalink)

Houston, Texas floods and we were fast with our Storm Response

Storm

          Fast asleep. Dreaming. Ring ring. Ring ring. My eyes open and you see that your phone is ringing. You see it’s your office calling. What can this be at this hour. I am off today. I shouldn’t be getting a call from them. I answer the phone. “There’s a storm in Dallas. Bad. Corporate just called us. Pack your bags. We are heading out in a couple of hours.” You throw your clothes in a suitcase and get all your gear. Maybe grab my Xbox but if I’m being honest with myself I know that I won’t be using it because as soon as I get back to the hotel room I’m going to sleep. Wallet, keys, phone, phone charger, toiletries. Please say I didn’t forget anything. Jump in my car. Head to the office. Phone calls in the office. Everyone is running around like the rush in a restaurant. Its craziness. The guys in the back are loading trucks in the back with gear and materials for the storm. Grab an iPad. On the road.

          This is what it is like when you get the call for storm. Everyone is running around to get their tasks done as soon as possible. We know that timing is key when it comes to water damage and storms. We have a long drive ahead of us and we also want to make sure that we don’t forget anything.

We are experts in water restoration, fire restoration, mold remediation, and storm response.  These are things we do in Houston, Texas, Katy, Texas, Cypress, Texas, and any other place that we get called to. We take our job very seriously. Once we get the call it starts a process that we have done 1000 times.  

Once we get to the city that we are going to work in we get to our hotel first. After we get our hotel we start to make phone calls to all our clients that we expect to work with. We get their information and a quick rundown of what happened to their property. Then we set up a meeting time and date at their house so we can do a walkthrough of their property.

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Storm Part II

3/13/2017 (Permalink)

Houston, Texas floods and we were fast with our Storm Response

Storm Part II

Once we show up to their property we do what we would do during a water damage job. We do a walk-through of the property with the client. The client shows us (SERVPRO of Katy Cypress) what is wrong with their property. They show us what happened and where the origin of the water damage happened. If it was a pipe burst or if it was a flood we will know soon enough. We take a moisture meter or a moisture detector and check to see what is affected with moisture and what is still dry. After we have determined whether they need us we then get all of the proper paperwork filled out to get the job started.

If the water is a CAT I then we can dry everything in place. If the water is CAT II or higher than the required work is different. This water is dirty. So, all porous materials must be removed. This includes things such as but not limited to carpets, drywall, insulation, rugs, drapes, blankets, and anything that can absorb water.

After we remove porous materials we see if other materials need to be removed. For instance, if the water is dirty and it is trapped under vinyl or wood flooring usually we must remove it. This is always a bummer because the homeowner or property owner always thinks that it is dry because to the naked eye it is dry. The only thing that says it is wet is the moister meter. We can determine exactly how wet it is. Also, we know that we have to remove the flooring if the moisture is trapped under there because if we do not then mold will grow afterwards. Then you must remove it anyways and also deal with mold growth.

After all porous materials are gone we now must deal with determining how many air movers are necessary and how much dehumidification is necessary. We use laser measurements and a software to tell us exactly how much we need. After we figure out how much dehumidification and air moving is necessary we then bring in the equipment and place it to be as efficient as possible.

We then come back periodically to check the equipment. We have a drying point that we are aiming for. We do moister meter checks throughout the house and let the equipment sit until the house or property is dry.

After we have reached the drying point then we get all the proper signatures and remove the equipment. Now you house is ready for a rebuild and dry as it was before the mess!

-The list of our services are water restoration, fire restoration, mold mitigation, storm response, move outs and contents restoration, electronic restoration, document drying, contents claim inventory service, reconstruction, carpet cleaning, upholstery cleaning, air duct and HVAC cleaning, deodorization, biohazard and crime scene clean up, and vandalism cleaning in the greater Houston, Katy, Alief, Cypress, Champions, 1960, highway 6, Bellaire, Myerland area and many more!-

Storms of 2016

2/21/2017 (Permalink)

Houston: We have a solution.

Storms this Year

              In 2016 there were 3 huge storms that hit our area of the United States. We had the hail storm in Wylie, TX. We had a massive flood in Louisiana. Lastly, we got hit at home in Houston by a terrible rain storm that lasted for many days. The hail storm in Wylie and the rain storm in Houston happened around the same time. Here at SERVPRO of Katy/Cypress and Champions 1960 we covered these storms and still managed to take care of our customers in Houston. Here is our story.

              Here at SERVPRO we always care about our local clients and want to make sure that they are always taken care of. One way we do that is by answering our phone at any hour on any day. Another way we do that is SERVPRO franchises always help each other out. When a giant storm hits a certain area a SERVPRO franchise will send out a call to other franchises in other cities and states to make sure that everyone receives our services and gets helped. When Houston got hit we had over 950 phone calls in one night and we managed to handle every job because we had the assistance of SERVPRO’s from all over the nation. We truly are the feel of a small company with the power of a giant corporation.

              When Wylie got hit with hail this was not your average sized hail. It was giant softballs coming through the roof and destroying the house. Then it rained for an entire week straight. Every house on every street was wet. We went in there and helped everyone we could. It was hectic and it was a mess. People couldn’t go to work because their cars were totaled. Water was in the walls of their houses. Everything was in disarray. We would finish a house and then it would rain that night and because the roofers hadn’t got there yet we would have to go back and do it all over again. When everything started to slow down just a tad we got the call the Houston was flooded.

              Our office was flooded. My own house was flooded. Wylie was still a mess. It was a two-front battle. We split up into two groups and took care of everything. We dried Wylie and fixed everything we were working on. We fixed our office. We helped our local customers and got everything fixed. We handled every single job of those 950+ jobs because that is our business. We never close. We never stop. We will not stop till the job is like it was before. "Like it never even happened."

Flood Life

2/20/2017 (Permalink)

People of Louisiana keeping their humor during a terrible storm.

Flood Life

              As a SERVPRO Marketing Representative I see people every week that are having a hopefully once in a lifetime disaster. I go to houses and companies that have disasters like floods or fires. During the storm in Louisiana of 2016 we (SERVPRO of Katy/Cypress and Champions 1960) sent a couple of teams to go help these people get their lives back to normal.

              The drive there was terrible. Any highway or main road that you need to take was closed and flooded. Everyone was fleeing Louisiana because it was destroyed. The roads were packed and in disarray. The only hotel that we could get was flooded and had some mold damage from the flood. It was an hour away from the houses that we were working on too.

              Everyone we saw and helped had a destroyed house. Some had 8 feet of water. They had lost all their belongings and their town smelled like mold. What should have destroyed these people’s spirits made them come together and beat this disaster away.

              We helped people get their houses back in order. The people were handing out free water and food to anyone they saw. We had free lunch from neighbors and our customers almost every day. We helped them but in so many ways they helped us.

              Storms are a terrible thing. They destroy people’s property and make our lives extremely complicated. We lose things that have memories attached to them and any plans we had are now gone. Food is lost and water is wasted. Having said that it is a beautiful thing to see a community come together. It is a beautiful thing to see kids help gut a house of an elderly woman. It is a beautiful thing to see water being brought door to door. It is a beautiful thing to see restaurants having “free food” signs on their front door. It is a beautiful thing to see humans come together that would destroy us on our own.

              We work for our community. We love our community. SERVPRO will always be here to help anyone in need.

Storm Team at it Again

8/22/2016 (Permalink)

Tony Franklin ready to tackle the day!

One of the benefits of being on Storm Team is that we get to help people all over the United States. In the past we have assisted people in Colorado, Maryland, Boston, Mississippi and all over Texas. Our team of professionals are in the Baton Rouge area now helping to restore the homes and businesses affected by the recent flooding. We left last week and we do not plan on returning until everyone that wants our help gets our help. We also have plenty of crews here at home to take care of our local customers. If you see us in Louisiana, please know that we are all working together to clean up the destruction. Our hearts are with those that are affected. #TEAMGREEN